History

Founded in 1972, Cross Country Motor Club (CCMC) is the leading provider of integrated vehicle and driver programs in North America.

Headquartered in Medford, MA, Cross Country operates 24/7 customer contact centers in Clarksville, TN; Medford, MA; Sebring, FL; Tucson, AZ; and Sault Ste. Marie, ON, Canada. Over 75 million customers in North America are covered under our program benefits on an annual basis.

Roadside and Emergency Expertise

For more than 40 years, Cross Country Motor Club has invested heavily in technologies, processes and people to build a company that sets the industry standard in customer care and emergency roadside expertise. We measure everything we do to ensure customer satisfaction and flawless execution of critical processes that meet customer requirements.

CCMC's five contact centers have won awards nationally and internationally for customer service, care and satisfaction.

Service Provider Network

CCMC's network of towing, road service, and locksmith professionals spans the country and includes over 30,000 service providers. Our closed loop process allows us to gather, track and evaluate performance ratings from every dispatch. Our customers benefit from knowing that we work with only the highest performing service providers.